I had Modus do my complete townhouse kitchen renovation this summer (Aug-Sep 2021). I am very happy with the design and finished kitchen – it is exactly what I hoped for. My project Manager Kelli went above and beyond to take care of all the renovation details and communicate clearly and quickly, every step of the way. The renovation included extra work on my townhouse including a half-bath re-do, ceiling pot lights for the first level, new whole home baseboard heating system, and electrical work to relocate a Telus router and add Cat6 network lines. I was very impressed that Kelli/Modus was able to meet their planned timeline (6 weeks), especially during the pandemic with all the supply chain issues and trades shortages. Another thing I liked about Modus was the transparency in quoting and billing. There were no surprises at the final bill. It’s always a bit of a leap of faith when paying for renovations, but I very quickly felt I could trust Kelli and Modus. In future I would definitely
try to do more research ahead of time, to be better informed when quick decisions need to be made.
I would not hesitate to use Modus again for future renovations.
A final note – 3 months after my renovation ended I contacted Modus about a back draft issue with my new hood fan. They quickly had someone out to my home and within 4 days it was fixed (thanks Geoff!). That’s great service.