I had a leaky main water valve. Called up WaterWorks. Lisa on the phone was great. She's very helpful and cheerful. Michael came in and looked at the problem and found a bigger problem. He found that the pipe connecting to the main valve was expanded perhaps due to a frozen pipe in the past. I was standing there and watching him fixing the problem. The problem I had is very rare and Mike took the time and patience to find a solution. He went all his way out to do so. At the end, it's repaired. He saved me from the way more expensive job to open up the ground and fix the expanded pipe. Really appreciate his cheerful attitude along the way and his tremendous effort in finding the solution. I wish I could give them 11 stars. For those curious, the case will be on their website or facebook. High recommending this company to anyone who does not want to take a chance for their plumbing problem.
- Approximate cost of services:
- $478.00
- Company Response
Hello to Johnny in Markham - We are so very happy and grateful for your wonderful review! We know that plumbing problems can be stressfull and unpleasant but when you call Water Works you are getting staff that is dedicated to help you see a positive experience and resolution. Thank you from the Team @ Water Works Plumbing and Drains Inc.