WE had a backed up sewer drain so we called on WaterWorks - they showed up promptly and were very courteous. They snaked the pipe and found a blockage. They showed us the blockage on the video feed and took the time to explain our options, which included the worst case scenario of having to dig up our front yard to get to the pipe. But they were persistent and spent some time trying to loosen the item with their snake - in the end they succeeded! We were thrilled that they took the time to fix the problem the "easy way" instead of having to incur the extra cost and hassle of a bigger project.
- Approximate cost of services:
- $300.00
- Company Response
Hi Jane in Toronto - We are so appreciative of your review. We do believe in sharing information with our customers and involving them in the repair process. After all, it is your home. We always work as efficiently as possible and try to find the most cost effective solutions for you. We are happy that we persisted and were able to get to the problem. From the Team @ Water Works Plumbing & Drains Inc.