Sink not working, Master on-suite
Called waterworks again as we had a sink in our on-suit which never worked since we moved in (7 yrs back). First off Natasha called to confirm, and also sent a confirmation email with the plumbers picture and some info. Best service by a company thus far and we haven't even had the plumber over yet! She also asked if my wife will be alone, and comfortable with being there with a male plumber. She also asked about pets or children which could be an issue. Great service upfront, I have to say!
We tried everything. Larry came and gave us the price up front, then got to work. Within less than 2 hrs, the drain was completely clear, snaked down to where it meets other pipes. Turns out that it was connected to the master tub, which had pipes full of grout from the contractors before. Larry did the job quickly, and professional, and charged what he said. he also explained the problem, and showed us.
This is the 7th or 8th time using waterworks, and once again we are completely satisfied.
Their number is on our fridge. Will be using again.!!! I highly recommend them.
- Approximate cost of services:
- $316.00
- Company Response
Hi Jamie, thank you for the awesome review and continued loyalty. It is always a pleasure working for you and we look forward to working with you in the future should you need us. Glad to know we are permanently on your fridge. Thank you from Waterworks Plumbing and Drains Inc.