Due to freezing, we had a leak in our outdoor pipe that connects to our front garden hose. This is a project we were putting off dealing with as the pipe is under our porch and very hard to get at. We chose to go with waterworks as they were great last time and this time was no different. First off, our porch railing had not been properly secured by a previous contractor and Michael fell as he leaned on it.... thankfully he wasn't hurt and he was very professional, going so far as fixing the railing and ensuring it was in place before they left. Also, when they completed the project we realized that the water spout wasn't in the best spot making access to the porch difficult. Michael and his coworker started again and readjusted the pipe with no additional cost. They were quick extremely courteous and I would happily go with them again and again. Natasha, the main contact when ou call, is very professional with returning calls and confirming the appointment, payment options were flexible.
- Approximate cost of services:
- $400.00
- Company Response
Hi Thomas, thank you for the great review and your continued loyalty. It's always a pleasure working for you and we are always here should you need us in the future. Thank you from the Waterworks team.