My tenant found a leak in his ceiling this morning and after a very pleasant call with Jean in their office, Michael from WaterWorks was at at my house shortly after 3pm, at the very beginning of the call window (much appreciated!)After giving me a very fair quote,he explained what had caused the problem and did the work neatly and quickly. His years of experience were evident and I felt like my house and I were in good hands. Having worked with a lot of contractors, it was clear that Michael and WaterWorks have a serious commitment to making their clients happy -- not just satisfied, but genuinely happy, in the kind of way that makes you not feel so bad about waking up to find that you have a messy and expensive leak in your pipes. Michael went out of his way to make sure that the area was cleaned up very well (I think it was cleaner after than before) and was extremely pleasant to work with. I would definitely use WaterWorks again for other plumbing jobs and would happily recommend them to friends. All contractors should care this much.
- Approximate cost of services:
- $500.00
- Company Response
Hi Cath in Little Italy,
I loved reading your review.It makes us feel really good.Thanks for letting me know that we "hit the mark" and went beyond.
Thank you for your business and sharing this review with the community.
Michael Yuffa and Staff.