City Wide Group Inc

Waterproofing
25 Hollinger Rd. Toronto ON M4B 3N4
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Waterproofing
City Wide Group Inc
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95%

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Reviews by rating (past 12 months)
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Best of 2021 winner 10 timesBest of 2021winner 10 times

Reviews for City Wide Group Inc

Average customer rating:
9.6 10 (345 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Waterproof basement

Awesome job. The job was done in less than a day. The crew was professional and cleaned up afterwards. I would highly recommend this company in future. Thank you very much CityWide.

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Company Response

Hi there, thank you for the kind review! We're glad we were able to assist with your restoration needs!

Paul in Toronto
Paul in Toronto
1 review Pickering, ON
10/10

Basement waterproofing and leak fixing

I am extremely satisfied with this Company. Tony answered my email within the first day then did a thorough inspection of the leaking basement. He offered various choices for a partial fix or having the whole basement waterproofed. I went with the latter.

The four workers that came worked continuously. They were polite and gave me choices as to which shrubs should be kept verses the ones to be removed. After the work was completed, they cleaned the site thoroughly and actually
relayed the bricks better than it was previously.

I have rarely seen such professionalism amongst construction workers.

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Company Response

Hi Paul, thank you for the kind review! We're glad we were able to assist with your restoration needs!

helen in Hamilton
helen in Hamilton
0 reviews Hamilton, ON
10/10

Foundation crack

What happens if there is an issue with the job? City Wide came back and redid the complete job to the meet the specific details of the contract. It required digging down to the footings to repair the crack in the foundation. I was totally impressed with their efforts to provide complete customer satisfaction. I would highly recommend them!

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Company Response

Hi Helen, thank you for the kind review! We're glad we were able to assist with your restoration needs!

Steve in Toronto
Steve in Toronto
0 reviews Toronto, ON
10/10

Basement Waterproofing

I had a wet basement so I looked her for the top waterproofing companies in toronto. City wide group was by far the most responsive and professional. They gave me a competitive waterproofing estimate compared to others. Chris took care of my project and was in and out cleanly as promised. Thansk!

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Company Response

Hi Steve, thank you for the kind review! We're glad we were able to assist with your restoration needs!

crack in foundation
crack in foundation
0 reviews Brampton, ON
10/10

L6S2V1

had a crack in the foundation came and looked at it and explained in detail what was going to be done .job was completed in a day. Did an excellent job and the clean up was like they had never been and excavated.

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Company Response

Thank you for the kind review! We're glad we were able to assist with your restoration needs!

dale in Mississauga
dale in Mississauga
0 reviews Brampton, ON
10/10

Basement Waterproofing

I came to know of The City Wide Group through internet search. I contacted them for a quote to externally waterproof the back and the two sides of my house. Alex Vieira, their project manager visited me to provide with a quote. I was very impressed with his genuine sincerity in answering the questions. He gave me a very good price and guaranteed quality work. I decided to go with the project. The crew were wonderful, dedicated and punctual. They completed the waterproofing work and restored the surrounding area in original condition. I was pleasantly surprised at the completion of the project and clean-up. Alex was prompt in answering questions throughout.
I would highly recommend Alex and his team at The City Wide Group.
Dale Grewal

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Company Response

Hi Dale, thank you for the kind review! We're glad we were able to assist with your restoration needs!

Donna in Toronto
Donna in Toronto
2 reviews Ajax, ON
10/10

Foundation Crack

About two weeks after closing the deal on my home, I discovered a crack in the foundation which allowed water to leak into the basement whenever it rained or snow melted. I contacted City Wide for a free quote. Tony came to my home and provided an onsite quote. He was very professional, did a thorough inspection of the area and took measurements and explained everything to me. I also contacted two additional companies but decided to go with City Wide Group as Tony was very professional and thorough and I was most comfortable with him.
The repair was done by Carl and Carl (Father and Son team). They were very professional, they arrived on time, showed me stages as the job was being done so I could take pictures and completed the job in 1 day!!. I could not have asked for a better team. They made me happy!!! Thank you, Tony, Carl and Carl. I have recommended City Wide Group to a friend and will continue to do so.
Donna Parker

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Company Response

Hi Donna, thank you for the kind review! We're glad we were able to assist with your restoration needs!

Ray in Markham
Ray in Markham
0 reviews Markham, ON
10/10

Foundation crack repair

City Wide Group was hired to fix a crack in our house foundation wall which allowed water to enter our basement. Their Project Manager, Foundation Specialist Alex provided an on-site quote. He was very courteous and explained in detail what they would do to fix the crack. Alex has high integrity and professionalism. He takes pride and responsibility in his work and treats the customer nicely. When the job went ahead, two guys dug the hole and performed the repairs in about 5 hours. Alex returned another day to collect payment and to give us the Certificate of Guarantee. If ever needed again I would hire City Wide Group.

1 of 1 people found this review helpful.
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Company Response

Hi Ray, thank you for the kind review! We're glad we were able to assist with your restoration needs!

Franca
Franca
0 reviews Toronto, ON
10/10

Basement waterproofing

We contacted City wide group to waterproof almost all of the perimeter of my parents home. Since Day one Alex has been great! He came out to take a look and offered us a competitive price compared to other companies. He was professional, and extremely knowledgeable and answered all our questions. His crew came out and completed the job in 3 working days. They did an outstanding job! They were punctual, friendly and professional. Highly recommend Alex and his team at City Wide Group. Thanks!

Franca & Adolfo

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Company Response

Hi Franca, thank you for the kind review! We're glad we were able to assist with your restoration needs!

Corinne in Brampton
Corinne in Brampton
1 review Brampton, ON
10/10

Foundation crack

We had noticed a leak for many months in our finished basement. When summer can we were able to dig down slightly to find a crack in our foundation. Researching for help, we came upon City Wide group with the 2019 Consumer Award Stamp on a mailer that arrived at our place. We scheduled an appointment and met Alex. When he came to our house to assess the situation.
He was very knowledgeable , professional and courteous through this difficult Covid Pandemic.
His team was punctual, dug down to the footings, repaired the foundation and cleaned up after themselves. Nice Job. We would definitely recommend them to anyone with any problems with basement leaks.

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Company Response

Hi Corinne, thank you for the kind review! We're glad we were able to assist with your restoration needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time. Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

***

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.
Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

***

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group today.

CATEGORIES
Waterproofing, Drain Services, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
http://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
23 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
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