Almost everything went wrong:
- Booked me into the wrong day - only found out because I called later to confirm - so I didn't get the time I originally booked.
- Movers arrived over 4 hours late, at 10:50 pm (the time I had booked with the condo elevator was long gone.)
- A curtain rod disappeared in the move. I tried to get in touch with them about it but didn't get a response.
Very sloppy service and unapologetic about it.
Only good thing I can say is, aside from losing my curtain rod, the movers seemed to do a good job.
- Approximate cost of services:
- Company Response
Hi Cam, thank you for sharing your experience. We're very sorry we didn't deliver the positive experience you expected from us. We've taken good note of your feedback and you can be sure that it will help us improve our service. We're confident you'll be very pleased with the service, should you choose us for your next move.