Rob & Rob were quick and efficient at installing a new humidifier for us. They are friendly and informative and generally nice guys. They showed us what to do in case of a leak, and good thing because it leaked the first day! But they came back very first thing in the morning (a Saturday too!) to fix.
I will say that the company's communication methods aren't perfect. I called initially and was told someone may be able to come out the same day if possible. I thought that was exceptional. However, no one came (no big deal, I knew that was a possibility), but I didn't get any further follow up about setting up an appointment until I called myself a week later. I also sent an email about additional work to the website a couple of weeks ago (at the suggestion of one of the Rob's) and have yet to hear anything back. However, I'll just try to call instead to give them the benefit of the doubt.
- Approximate cost of services:
- $500.00