I contracted Purple Properties Inc a few years back to complete our backyard patio and garden. I was thrilled with the work they performed back then and Rowan is one of the most honest and professional contractors I have ever dealt with. The true measure of a contractor's value is their willingness to complete a repair under warranty. Over the past few years, there was some minor settling of some of the Pavers (to be expected with our harsh Canadian winters). I contacted Rowan and as soon as it was safe to due so (given current COVID-19 restrictions), he sent out a crew of two guys to fix the uneven Pavers. The workers were polite and accommodating. The patio looks amazing and more importantly, we didn't have to go through the hassle of multiple call backs. Rowan was prompt to respond and prompt to send out a crew. This is what you need to be certain of when you hire a contractor. Rowan and his company are by far the best out there. I look forward to future renovations with Rowan and his outstanding company.
- Company Response
Thank you for the lovely review. We truly appreciate it. Things have been challenging during the quarantine, but we always aim to keep our word and our standard to our trusting customers. Ontario has its fair share of all 4 seasons and weathering from all of them, especially a harsh winter can take a toll. Sometimes, settling can occur after a cold or wet season, causing imbalances. We are familiar with it and have honoured it under our warranty. We are pleased to hear your home is back to looking amazing, Mary. We cannot wait for our next project with you. Thank you from all of us!
The Purple Properties Team