We were having issues with our Kohler pedestal sink. Every time we would turn the faucet on, beyond a certain point, the water pressure would decrease significantly. I called Strong Plumbing and spoke to Valentin. He responded to my messages promptly and even offered me solutions over the phone, in the event there was something minor that didn't require his services. I knew I was dealing with someone honest from that point on. Valentin showed up on time and resolved the problem right away. He explained what was causing the pressure problem and replaced the parts that were defective. Valentin kept the area clean and tidy and was respectful of our home throughout his visit. Before he left, he even took the time to explain other preventative measures I should know of to ensure my sink and toilets worked optimally. I am happy to have found someone who is very professional, knowledgeable, honest, and fair. I will certainly call Strong Plumbing in the future and recommend them to my friends and family members.
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- Company Response
Thank you again, Valentin