Coretemp Heating and Air

I found Richard through Homestars. Because of the great reviews I had called him to come in for general maintenance and to check our 20 year old furnace. He responded to my enquiry even while he was on holiday to make sure it was not an urgent problem....amazing. We had an issue with our furnace in the past 2 years but never really investigated further. When Richard came to check he found some serious rust and was worried about my two little kids in the house with the emissions and recommended a new furnace. He did not pressure me to use CoreTemp. He explained the issues, the furnace he would recommend and was very detailed in all his recommendations. I called two other well rated companies (through homestars) and got quotes for a new furnace. All were very good and professional - but in the end we went with Richard because he was very approachable, conscientious, explained his recommendations, and even though he was MORE expensive than the other companies, we trusted his recommendation and felt that he took a lot of pride in his work and wanted to give us the RIGHT furnace for our needs. He accidentally forgot to quote the water pump/condensor unit but did not charge me extra because he said it was his mistake (very good of him). He also installed a humidifier and to comment on the work: Richard and his assistant were on time, conscientious of the kids' nap time, adjustments to the duct-work was done well, workmanship was great, cleaned up after themselves and any additional follow up questions were answered promptly by Richard or Janice. Best of all - we noticed a marked difference and improvement to our airflow and heating in our house. All in all - very very happy with Richard and his team and we know that if we ever need him - he would answer his phone - or even call us back during his holiday :) . I would definitely recommend CoreTemp. Small company but big on service and great at what they do. Thanks.