I’ve had Richard, Erik on speed dial since 2013 and I wouldn’t go anywhere else. This is my second review on them (my first was on their installation and yearly service of my furnace) and now on AC installation and follow up because they are always amazing to deal with.
In the summer of 2020 our AC died so I called Richard right away. He got a new one installed in no time (even with all the COVID craziness and backlog)- but the unit ended up malfunctioning and Richard was available several times by FaceTime to help me to troubleshoot. Then Richard went to bat for me with the manufacturer. He skipped all the “trials to fix” which he knew would get us nowhere, and got me a new unit installed instead. Again Richard went above and beyond and each time I deal with Richard, Eric or Janice it’s been nothing but heartwarming. Thank you guys for your amazing customer service, availability, promptness and care- always.
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you for your review Nesrine! We have enjoyed working with you over the past 7 years and are happy to hear you continue to be pleased with our service. We appreciate your business and look forward to seeing you at your next annual maintenance appointment!