A home in the Annex area of TO. Needed some repairs of both flat and angled shingled roof (3 roofs total on the home) that were mismanaged in the past. I had called a number reputable and highly rated and referred companies in the GTA but the one that stood out ahead of the rest was Professional Roofers and in particular Diego who was my point of contact.
The interactions by phone, text, email were timely, professional, accurate and courteous. They explained options and their pricing and also why there seemed to be large ranges in quotes from other companies. I believe this is key when working and hiring a company - amiable professional communication and trust especially for repeat business and referrals.
Diego made himself available even when I was in different time zones. He answered all questions and concerns i bought forward. He provided ample referrals/testaments, and always thanked me for taking the time to connect and for choosing Professional Roofers. I felt comfortable working with Diego and his team. Diego is a consummate professional and I believe represents his colleagues, workers, company and trade/craft well.
Their work has been completed ahead of projected timelines and all seems to be in order and the followup has been excellent in terms of communication, quality inspection and ensuring the roofs are doing what they are supposed to do. I am happily surprised at their willingness to make sure the client is happy and taken care of.
I would recommend Professional Roofers and think you would be lucky to work with Diego and team.
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- Company Response
Hello Chad, Giving clients peace of mind and satisfaction are some of our main priorities and we're glad you had a great experience with us and Diego!
Thank you for the kind words, Sincerely Professional Roofers staff.