Mandarin Heating & Cooling Inc.

Heating & Air Conditioning
Toronto ON M1L 2N5
Write a Review
Write a Review

HomeStars
Heating & Air Conditioning
Mandarin Heating & Cooling Inc.
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

88%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mandarin Heating & Cooling Inc.

Average customer rating:
9.1 10 (76 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
0/10

Does poor installs then charges "labour costs" to come back and fix their errors a few months later.

Does poor installs then charges "labour costs" to come back and fix their errors a few months later.

Also charges for problem diagnosis but they don't actually find nor fix the problem. Water boiler company tells them to check the CO2 levels. But the owner says they lack tools to check the CO2 levels so they wont help anymore despite us already paying them.

Approximate cost of services:
$400.00
Was this review helpful?
Toots
Toots
0 reviews Toronto, ON
10/10

Heating

Service is good, price is reasonable. Brian and Leo came on time during two visits separately. Nice people, dependable. I highly recommend this company.

Approximate cost of services:
$335.00
Was this review helpful?
Ariella in Toronto
Ariella in Toronto
6 reviews Toronto, ON
0/10

Ignores numerous calls and messages relating to fixing defects in his contract.

Brian's company installed a complete HVAC system in my house renovation in 2018, including new furnace and HWT and all the ducting and exhausting systems.
A few weeks ago I began to smell gas in my mechanical room and called Enbridge to inspect that. The inspector found a gas leaking from the gas controller of the the HWT. He then shut off the gas supply valve leading to the HWT and required that the controller be replaced.
Since this was part of Brian's installations I called and texted Brian many times, informing him about this emergency situation and the fact that I have no hot water in the house.
Its been weeks since then and I never heard back from Brian.
Cant be less reliable than that.
Buyer be ware!!!

Approximate cost of services:
$12,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Mohamed in Toronto
Mohamed in Toronto
0 reviews Pickering, ON
10/10

Tankless water heater

Outstanding service, great pricing, and Brian made sure the right model was installed and working well. All done over 10 days ago, no issues.

Highly recommend this company for prompt great service and responses in a timely manner.

Approximate cost of services:
$11.00
Was this review helpful?
Arturs in Toronto
Arturs in Toronto
8 reviews Toronto, ON
10/10

Replacement of Gas Hot Water Tank

My old hot water tank wasn't leaking but my insurance company required replacement as it was more than 12 years old. Brian and his team were very responsive, quick and professional throughout the quotation and installation process. I highly recommend their services.

Approximate cost of services:
$1,300.00
Was this review helpful?
Nirmal in Toronto
Nirmal in Toronto
1 review Vaughan, ON
10/10

Replacing Old AC with New AC

I got recommended by a friend. Brian was very responsive and answered all my questions. His team came the next day to install and remove old AC. They did a great job and Brian gave me a good price as well.

Approximate cost of services:
$2,400.00
Was this review helpful?
CKS in Scarborough
CKS in Scarborough
1 review Toronto, ON
10/10

AC replacement

Called and spoke to Brian on Saturday for a quote and was impressed with his straight and helpful answers in helping me choosing a new AC. I decided to have his company to replace my old AC. He sent a crew and had the job done on Monday, no delay, no fuss and at a reasonable price. The crew of two were courteous, they worked professionally and quickly to complete the work in three hours. They removed the old unit and installed the new one I picked. While ensured everything works properly.

Approximate cost of services:
$2,350.00
Was this review helpful?
Karen
Karen
1 review Toronto, ON
10/10

New Installation of Furnace and A/C

My family is very satisfied with the work done by Brian (Markham) and his team. They are honest and friendly. Brian would provide us various options that best suit our heating and cooling needs, most importantly reasonable pricing. No pressure and we were given all time to consider all options. His team replaced our furnace last year and we are getting our new AC from them this week. Truly appreciate the team's workmanship and service. Will definitely recommend them to others.

Thank you for your service, Brian and team.

Approximate cost of services:
$5,000.00
Was this review helpful?
Home Inspections
Home Inspections
2 reviews Toronto, ON
1/10

High Effiency Water Heater Installation

I had a high effiency hot water tank heater installed at my house by Mandarin Heating and Cooling Inc.

The vent pipe was installed resting on the floor joist and Ductwork. Since we moved into the house we notice noises in the ductwork that were not normal. I reached out to Brian and mentioned how I was unhappy with the work completed.

Also, the vent pipe on the exterior was installed with recycle fitting without a screen.

The work is still pending to be fixed since Feb 2018.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Dean Gao from Toronto
Dean Gao from Toronto
3 reviews Toronto, ON
10/10

HVAC, furnace and tankless water heater installation

I was very happy with Brian's work done for me in 2014, so I called him in again this summer. Brian provided the best design and price for the work that needed to be done. Because of the difficulties to install additional gas heating ducts to the top floor to replace electrical heaters, Brian's team had to work with other contractors to meet HVAC codes and make the finishes look nice, Brian had to send his team members to come back a few times to make adjustments. Thank you Brian and your team!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mandarin Heating & Cooling Inc.

Mandarin Heating & Cooling Inc. has been in business since 2005. We specialize in residential and commercial heating & cooling installation and duct work installation.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Heating & Air Conditioning pros in Markham?