Initially spoke, on the phone, to Victor and he seemed like a great guy. I was expecting to be dealing with him but instead booking, measurement and installation was done by Zeev. The rates were great, and the job was done well, had no issues so far in last 2 weeks.
Only gripe was getting a straight forward response from Zeev was difficult. Had to wait 1 week to get onsite quote and measurement, but during the week, I had no idea when he would call. After paying my deposit, he said it would take a week for the order and install. After 1 week, I called for updates and he responded he'll call me back. He never did, and I had to call back so many times, I lost count.
He finally came after another week of waiting and calling every other day for an update. The point being, I know my job is small, he's busy, and my job might not take priority, but I deserve a legit date and time. I don't mind waiting but at least give me a set date.
No complaints about the job so far. Took less then 30 mins for the install. Price was less than others, but I did not really shop around. Maybe my experience would have been different if my job was bigger or if they were not that busy.
- Approximate cost of services:
- $550.00