Francisco was great to deal with, very fast quote and quick to be able to complete the work. He had his son Franco completing the job as he wasn't able to do it himself and the results are fantastic but there were a couple of concerns which is why I didn't give a full 10 stars.
Initially I'd requested a quote as Ecowoods indicated that they would do floors and stairs. The second I asked Francisco about the stairs he said his company don't do them (even though there are lots of reviews on this site indicating he does) so this was very disappointing.
The second area of concern is that Franco (the son) is not good with communication, I would call or text him and he never responded, the one time I did get a call back he was multitasking which resulted in him ignoring me mid way through the call to talk to someone else.
Finally, Franco and his crew ate food from my fridge without asking and visited areas of the house they had no reason to be in.
The work is fantastic and the floors look amazing, a shame that the experience with his son wasn't as great.
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