Magic

We are so pleased with our new Magic window wall and window! Our sales representative, Lexy, has been so wonderful and supportive from the day we first met him. Lexy helped us pick out the right products that were customized to our needs. This is a big investment and a good warranty for the product was an important factor. We had the chance to meet Saul and Lior during our visit to the factory before we signed up. It was nice to see we were supporting a local family-owned business in Toronto.

Between the time we placed the order and the installation date, Lexy kept us updated and was very prompt with all his communication. He knew we had a specific deadline for the installation and HE MADE IT WORK in time for us. Our minds were blown! Lexys Customer service skills are the best.

On installation day, Lexy came by to make sure everything went smoothly and helped us communicate our specifications to the installers. The installers noticed that one of our blinds needed adjustments so they took it back and told us the Service team would be in touch. Within a couple of days we had Jason (installation manager) reach out to us and has been very helpful and supportive with addressing any concerns.

To the entire team of Magic - thank you! We highly recommend your services.