I was very disapponted in the quality of work as well as the customer service. Upon arrival at my home, the crew proceeded to climb on top of my neighbours roof without permission. When I asked them to get off of it, as it was not my home..they ignored my requests...continued to have lunch on her roof and spilled coke all over it. They did not cap off the eaves which filled with roofing debris. I had flooding onto my neighbours roof and althogh I called Javier 7 times for a period of two months I was rudely ignored. On several occasions, the woman handling his calls hung up on me. Finally, when they came..it was november and I had to help the worker melt the ice in the eaves so he could remove the debris. They also failed to replace the screws in my skylights which caused leakage. He explained what happened by telling me that some of the crew were young and inexperienced!!! I never got an apology or a phone call from Javier through out the whole issue. I would never recommend them. Very unprofessional, poor quality and followup.
- Approximate cost of services:
- $5,000.00