After last week’s heavy rain fall, we noticed the paint on the ceiling in our bathroom starting to peel off. We contacted RoofRepairs as we suspected there might be a leak in the roof or an ice dam had built up. Kim answered the call and was very friendly and courteous. She explained the repair process to us and provided an estimate. She was very helpful in getting an appointment set up quickly to have someone come out to the house.
Brad came out , introduced himself, and was very friendly. He went up to the roof to do an inspection, and then came inside the house to do an inspection on the ceiling. He told us that the roof was in good condition (though some repair work had been done in some patches), we should be good for another 4 -6 years. The paint peeling off was due to condensation and the paint only had one coat (with no primer) and suggested adding more insulation in the attic. At the end of the conservation, I went to give Brad my credit card info and was very surprised (pleasantly )when he said there was no charge because he didn’t have to perform any actual repair work. I told him some other companies would have charged us for the visit and for the inspection work that was done. He smiled and replied that’s not how they run their business.
We were very thankful to RoofRepairs. Kim and Brad were wonderful to work with, very professional, and very honest. No doubt they will be the one we contact when we need a new roof and gutter, and repair. I will highly recommend them to my friends and families.
- Approximate cost of services:
- $0.00
- Company Response
Thank you Yu-Ping for taking the time to write such a glowing review of our services. It is important to us for people to know not only do we have the expertise to provide homeowners with a wide variety of repairs but also our service and integrity is second to none. Thank you for sharing your experience for others to see.