Turnbull Masonry Ltd.

Masonry & Bricklaying
203 Park Lawn Rd Toronto ON M8Y 3J3
Write a Review
Write a Review

HomeStars
Masonry & Bricklaying
Turnbull Masonry Ltd.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 8 timesBest of the Best '22 Best of Award '22winner 8 times

Reviews for Turnbull Masonry Ltd.

Average customer rating:
9.9 10 (240 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Backyard Patio

Excellent work. Fast and efficient. We have a beautiful new backyard patio. I highly recommend Turnbull Masonry.

Approximate cost of services:
$30,000.00
Was this review helpful?
Beth from Old Toronto
Beth from Old Toronto
2 reviews Toronto, ON
0/10

Poor workmanship, overpriced

After a lengthy discussion on repair to brickwork & parging, I hired Turnbull masonry. I thought the high prices included expert knowledge & experience when it came to this type of work. Initially the work looked acceptable, although I contacted the company afterwards to get clarity. Work described on the initial quote & work completed didnt align. This was never responded to. After six months, the parging has crumbled, leaving me to wonder if the repair to the brickwork will also follow. After contacting Turnbull in March, I was assured that the issue would be resolved. After several further follow ups, the issue has not been fixed. Incredibly disappointed with the workmanship & runaround to try to resolve this, after paying a premium for the experts.

Approximate cost of services:
$8,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Kim
Kim
1 review Toronto, ON
10/10

Interior brick exterior wall

We had a concrete-masquerading-as-stone wall in our back garden than was shedding portions of its surface, and exposed brick in our living room that had shed a deal of its mortar. Turnbull was quick to respond, your the site, and provide an estimate. Their timeline was short and the two masons (Shawn and Sol) arrived at their appointed time. The exterior patch work was managed expeditiously, the interior work fool more time. My partner and I were impressed by how careful Shawn was with the matching of mortar colour and with the care both masons took not to generate dust and to minimize mess. We were also impressed by their calling in Clinton himself to assess the situation when we decided that a few brinks would need to be replaced. We hadnt considered the potential effect of brick replacement on the other half of the semi. The Turnbull people did, and I trust that they would have allayed any fears our neighbours had, had the replacement not been exclusively of bricks fronting our chimney. We are planning more brickwork and will certainly be employing Turnbull if their and our schedules allow.

Approximate cost of services:
$7,000.00
Was this review helpful?
linda
linda
0 reviews Toronto, ON
10/10

Fast & Excellent Service

Very happy with service, repair work and after service on our stone terrace & walls
Thanks to Clint, Haddad and crew

Approximate cost of services:
$20,000.00
Was this review helpful?
mark.warrack
mark.warrack
0 reviews Toronto, ON
8/10

Tuck pointing well done.

Turnbull Masonry did a fine job. The initial assessment was followed-up with a quick estimate. The work was proposed to start quickly, but was even sooner than expected when workers arrived on site without notice. It all went well except for clean-up. The actual work - tuckpointing - was well done and met all expectations. The clean-up was not quite as good. The use of tarps and a more careful eye on the property would have gone a long way. After a slight complaint the crew came back and did a better clean-up, but it was not a full restoration of the site prior to the work. Overall they did a good job and no complaints on the actual work to be completed.

Approximate cost of services:
$5,000.00
Was this review helpful?
Leon
Leon
1 review Toronto, ON
10/10

Masonry repairs

Excellent work, good experienced staff. Work was done promptly. Premises were left clean. I highly recommend them.

Approximate cost of services:
$70,000.00
0 of 1 people found this review helpful.
Was this review helpful?
gabriel
gabriel
1 review Toronto, ON
10/10

Masonry

Ive used Turnbull for various masonry and brick work repairs over the past few years and am very satisfied. They do great work and I highly recommend them for future jobs.

Approximate cost of services:
$2,500.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Tuckpointing, brick replacement, and foundation parging

I was very pleased their high quality work. They mixed in additional lime to the grout they used for tuckpointing to protect my homes older bricks. Some bricks required replacing and they did a good job matching. They were thorough when ensuring all hollow spots in the foundation concrete were exposed prior to parging.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you very much for taking the time to write this review, we really appreciate it. We have terrific crews and they really work hard to ensure the job is done right!
Best,
Turnbull Masonry Ltd.

Carol in Toronto
Carol in Toronto
8 reviews Toronto, ON
10/10

Fixed up my old chimney

This past November, I noticed that my chimney need tuckpointing and the cap was cracked. A few companies said I would have to wait until spring. Other companies quoted me alot more- total rebuild, warnings that my chimney will fall over imminently, extra $1000 for covering the hydro lines on the other side of house etc. Turnbull Masonry answered my call quickly. Ron was out the next day with his handy drone to take pictures. His knowledge and experience shone through in his assessment and action plan. He said that my bricks were in excellent condition & just needed tuckpointing & some masonry work. 5 days later, his workers came and repaired my chimney. It looked brand new. The workers went above and beyond. They also saw a gaping hole in my roof- which they patched up temporarily until I could get a roofer. Superb workmanship & excellent customer service from start to finish. Highly recommend A+++

Approximate cost of services:
$3,333.00
Was this review helpful?
Company Response

Hello Carol, Thank you so much it was very nice to meet you. We work hard to give our customers service above and beyond the norm.
Best,
Ron Turnbull,
Turnbull Masonry Ltd.

Karen MacNeil Hartmann in Toronto
Karen MacNeil Hartmann in Toronto
4 reviews Toronto, ON
10/10

Chimney rebuild

I’m happy with the work done to rebuild my chimney in my 100 yr old house. They came at short notice because I had a leak in my roof and needed a new roof but wanted the chimney done first. The work on the chimney was excellent the only criticism I have was that the fireplace wasn’t sealed off so there was a lot of dust throughout the house. This was most likely related to the pandemic and not working in the house.

Approximate cost of services:
$4,875.00
Was this review helpful?
Company Response

Hi Karen,
Thank you for taking the time to write the review, we really appreciate the feedback. We love doing historical restoration. We apologize for the dust, we seal the chimney from above while working on the chimney to mitigate debris and dust from falling down.
Best,
Turnbull Masonry Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Turnbull Masonry Ltd.

Welcome to Turnbull Masonry
From the start our company in 2003 Turnbull Masonry has been a family business. Since then we have been providing brick and masonry restoration and improvement services. We have become a leading masonry company because of our honest approach, excellent workmanship and dedicated customers.

When you contact Turnbull Masonry, you can expect an honest and comprehensive look at your masonry issue and a competitive quotation. Built upon having friendly attentive service and a commitment to excellence in every aspect of their client’s masonry project, Turnbull continues into the future with the same mindset for each client and every job.

All of our customers deal directly with the owner to ensure complete customer satisfaction. What you can expect from Turnbull Masonry …

Ensuring customers satisfaction is a key goal for Turnbull Masonry. Keeping the business family run has allowed Turnbull Masonry to continue providing the very best to our clients. The challenge of ensuring that every customer is 100% satisfied has only increased our enthusiasm for each job and our pursuit for excellence. The honest approach we take for every project has helped us gain a strong reputation for being a team of competent professionals who take pride in their workmanship.

Turnbull Masonry offers a unique warranty system that covers our clients regardless of it being a rebuild or restoration job. It is important to us that we provide top quality products while keeping our client’s budget in view to guarantee our client’s peace of mind for any project. With a mission to offer excellent customer service, the highest quality of work at the fairest prices, and provide the most knowledgeable team around, Turnbull Masonry is the most trusted name in the masonry industry.

Come and visit us here too:
https://www.facebook.com/turnbullmasonry/
https://www.instagram.com/turnbull_masonry/

CATEGORIES
Tuck Pointing, Chimney Build & Repair, Masonry & Bricklaying, Historical Restoration, and Concrete Contractors
SERVICES
TUCK POINTING, CHIMNEY REBUILDS, CHIMNEY REPAIRS, BRICK WORK, STONE WORK, PARGING, AND OTHER TYPES OF MASONRY AND RESTORATION.
SPECIALITIES
Your Historic Restoration Experts
WEBSITE
https://turnbullmasonry.com/
YEAR ESTABLISHED
2003
LICENSES
Metro License B-21754Chimney Repairman License T85-4065583
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years. Please ask for more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.