Firstly, Ash actually came to speak with us; some other companies had someone measure without us knowing, then sent us a quote by email. It was nice to have a real person walk us through the process. Their contract was detailed, and made things transparent. The workers were pleasant and friendly, and Uncle, a benevolent overseer of the work, took the time to explain any modifications and answer any concerns or questions. One thing that stood out was how Uncle, when a small portion of our wooden deck was inadvertently scratched, offered to sand and paint the affected area. He not only offered, he actually did it. That spoke volumes to me about his, and the companys, integrity. They cleaned up, as promised, and took care of the warranty that came with our particular package.