A Mc Kenna Plumbing Of Oakville

We had bought a water softener and called McKenna plumbing to install it. They came in and hooked it up pretty quickly, although they charged us quite a bit to do so. Later we tried to turn on the softener and it turned out to be a defective unit that didn't work. We returned that unit and bought another one and hooked it up the same way the previous one had been hooked up. After getting that going we discovered that the plumbing job was incorrect, and the cold water was not getting softened because of the way the water lines had been plumbed in. We called McKenna plumbing back and asked them to fix it. To their credit they admitted their mistake and came over the same day to fix it. They were able to correct the plumbing within a half hour and were very professional about it. Overall I'm pretty happy with their service - everybody makes mistakes sometimes but they were very good about responding and fixing it for no extra charge.