I came home from work only to discover my furnace wasn't working. I had hoped to get through this winter, before replacing my 20+ year old furnace, trying to avoid what I thought would be a costly aggravation I could do without. My home warranty program had sent Raj (who had repaired it last winter) to take a look. Due to part cost and furnace age, I had to wait for them to approve to cover the repair. Raj left me with two heaters for warmth. I was informed the next morning that they would not cover it, and Convertible said they could repair or replace it. After looking into my options for buying, I decided to go with Convertible. Mike came over to discuss/assess the situation, which turned out be a straightforward installation, at a good price. He also left me with an additional two heaters. The installation was done on Monday, in a timely and professional manner by Toby and Drew. Turned out that that I'd what I dreaded wasn't really so bad after all. When I am ready to replace my A/C, I will be calling them to do the job. Thanks to all for a job well done.
- Approximate cost of services:
- $2,881.50
- Company Response
Carolin, thank you for sharing your story. We really appreciate the pat on the back and the online review for others to learn about. Your business and your efforts are what makes us a successful company approaching our 50th birthday party. We thank you for being a part of it.
From our family to yours,
Marnie Amodeo
General Manager