in 2017 I called Convertible Heating and Air conditioning for furnace replacement
Michael visit me, look at furnace and we sign contract for installing :furnace, humidifier and drain pump
price was good
Did fast job, but refuse to install humidifier, removed old one and did not install new
I called them 10 or 20 times- no luck, no humidifier
so last winter I had 15-20% humidity in my house.
my point is:
1.They removed my old humidifier
2.they refuse to install new humidifier
3.in some places drywall and wall paint cracked and pill of
because low humidity
4.They promise to install humidifier, but never come to my house after
installing furnace
This year, after 10 calls, I give up and call another company (24x7hvac), and they install it
in 2hrs.
don't look on review Convertible Heating!!!! They get hi % paying 25$ for good review
don't help with rebate , as promise
- Approximate cost of services:
- $300.00
- Company Response
Igor, this is probably the 20th time we have dealt with this matter with you over the last year.
It is very simple -and I will explain it again for the 21st time: we only sell one brand of humidifiers, the General Aire model 1042.
We sell it for its excellent quality and because it's made in Canada and because it provides 17 gallons per day unlike the other cheaper brands that leak, but it is a large size unit - and there was not enough space on your duct system for it to be mounted on.
So we deducted it off the order and did not charge you anything for it and continued on with our furnace installation which you reported to be done very well
Why you would continue on for an entire year of constantly calling us and leaving bad reviews online over a simple matter that was discussed and resolved with you on multiple occasions.
Please move on with your life.
And to say that we did not apply for your rebate is not only a lie but is now getting malicious for no reason. Call the IESO to verify.
Please get help sir and stop bad mouthing the most honest, hard working company out there.
Marnie Amodeo
General Manager
Vice President