Was told humidity sensor needed to be replaced, paid $400. Still did no work then was told they need another $300 for the control board. They failed to dignose the issue properly and then kept asking for more money. BEWARE, not honest. Once they have your money, you will not hear from them, tone changes. they go from friendly to rude.
- Approximate cost of services:
- $450.00
- Company Response
Good Afternoon, as per our discussion over the phone we provided you with a quote. You did not want to move forward with that quote as you wanted to purchase a new fridge. The diagnostic was not incorrect at all, and we advised we process the refund of your part because you didn’t wish to move further however you already contacted the credit card company for the charge back. We have been very professional and friendly however have been called (not so nice) names despite trying to help. Kind Regards – Elite Appliance Customer Care Team