Lusso Design (Entry Doors & Door Inserts)

Formerly Lusso Glass
Windows & Doors Installation & Service
Richmond Hill ON L4B 4V1
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Sarah in Richmond hill
Sarah in Richmond hill
1 review RICHMOND HILL, ON
10/10

Wrought Iron Door Insert

We were looking for a company to change our main entrance from a solid door to a one with a wrought iron insert to bring in more natural light into the house -- of course some style too.:) We came across this website and noticed that Andrew's company had the highest rating (looks like he's still on top of the list.:) My husband is a very picky person who is very difficult to please, and who is always looking for high quality things at a good price. He called a couple of other companies as well to get a quote. We were glad that we decided to use Andrew's services, as he not only worked with us to change the standard design to reflect our preferences, but also gave us a great deal. He cared about what we were looking for and provided his expert suggestions. My husband did not mind changing the whole door, but Andrew suggested that since our door was still in a good shape we could just do a wrought iron door insert, which would save us a lot of money. Also, like the other people has commented here that he was extremely careful with everything and extremely clean. He would do everything possible to make the customers happy. I am pretty sure he would not forget how my husband had asked him to follow a certain date and time schedule to finish everything due to his fungshui lucky time. lol. We've had this new door for over a month and we got compliments from our neighbors and friends all the time. -- We actually asked friends over to "show off" our new door. We will definitely use Andrew's services in the future and we highly recommend him to our friends. We wish him all the best with his business. He may look very young, but he is very experienced in what he does and he is a very hard working person.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
I cannt think of anything that Andrew could have done better, as the whole service we got was perfect. Just a thought that as business grow it is difficult to maintain the same kind of high standard as you are doing now, so that to keep your customer happy, since word of mouth could be your best advertising or the worse. I can see his business growing fast and I think he is smart enough to keep everyone happy.:)
Any advice to offer fellow homeowners facing a similar project?
If your door is still in good condition, you may want to keep the original door and just put in the insert as it would save you a lot of money. And for the door, you could paint it a different color later too.
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