We kind of stumbled across Andrew's company and saw the good reviews and decided to talk to him and learn more. Very glad that we did. Andrew is patient, extremely knowledgeable about various doors, how things are manufactured and what the performance and differences between different materials are. His custom work was beautiful and unique. It took us a while to decide what we wanted - with work of this calibre and design you don't want to rush the process and so I suggest that you take your time, and allow the process to take as long as it does. Andrew came to our home initially, then later we went to his studio to see some glass samples, then later he emailed us some design ideas - all of this doesn't happen in a week so I think because we were not in a hurry that also helped our experience. When the day came for install, his team came to put in the doors and what an amazing team. We truly have never seen such professional install. Our house is older and so of course nothing is straight and we had lots of challenges but his team was professional, absolutely exactly and uncompromising in getting these doors put in perfectly. I now realize how poorly the existing doors were installed. They managed to install it all in one day. The original doors looked so bad we thought the wall would have to be ripped out - but no - it was the install of the original door was so uneven that it made the wall appear bad. Hard to explain but suffice to say the install demonstrated superb skill. A week later Andrew himself came to install the glass inserts and we are more pleased than we imagined. We simply love the new doors and so glad we didn't wait. After raving about them and showing them off to friends and neighbors I then learned how reasonable was the price point. We didn't do a lot of shopping around for price - we shopped for quality only - but imagine our pleasant surprise to find out that the price point was so incredbile for a custom product. I only wish I could use Lusso Design again....but Andrew and his team already did 3 of the doors I have! There were a few minor details that we wanted addressed and Andrew was responsive and 'made it right' for us. Definitely recommended.
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