Sad to say we would not recommend this company to friends, family, or complete strangers.
When hiring JMH we were told that they only use sub-contractors they know and trust. However after the fact it seemed that they did not know the sub-contractor well at all.
Our contract was with JMH however they have taken no accountability for issues and have consistently directed blame to the sub-contractors that THEY hired.
All stages of the process were to be inspected by an inspector and/or engineer and signed off on. That did not happen.
JMH could not prove that they used a licensed plumber (when it was in our contract that all trades used would be fully licensed). They actually poured the concrete floor without getting the plumbing underneath inspected. Speaking of concrete, the floor they poured is so uneven that we will need to do some major work and incur significant costs in order to simply get the floor level and even so that we can lay flooring.
We were left without a basement window for months during the winter while being promised that it was on the way. We understand some waiting time for a window, but months is unacceptable.
There was minimal cleaning done at the end of the job and our neighbours house was a mess on the side as well (not to mention the fight the workers got into with our neighbours).
We won't get into all the details here but there were many additional things that made this a horrible experience.
Please feel free to contact me if you would like more details..
- Approximate cost of services:
- Company Response
Unfortunately under certain circumstances we are unable to please all home owners and we wish this homeowner the best!