Boonstra Heating and Air Conditioning

Heating & Air Conditioning
Hamilton ON L8W 2E4
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Write a Review

Katie in Hamilton
Katie in Hamilton
3 reviews Hamilton, ON

Furnace, AC and Water Heater

C Mcintyre
4 reviews
an hour ago
Service: HVAC system repair
Brent was excellent, professional, highly efficient, knowledgeable, informative and most friendly! Highly recommend this business/technician (Boonstra)
Boonstra Heating and Air Conditioning (Owner)
30 minutes ago
Thank you for choosing and putting your trust in us - we appreciate your business!
Doug Tonner
3 reviews
2 hours ago
Service: HVAC system repair
Positive: Professionalism, Punctuality, Quality
Detailed investigation found the problem
Knowledgeable technicians fixed it in a timely manner
Boonstra Heating and Air Conditioning (Owner)
31 minutes ago
Doug, thank you for choosing and putting your trust in us! Your support means a lot!

HomeStars companies
Boonstra Heating and Air Conditioning
The crew were very friendly and professional. They completed the humidifier install in a timely manner and their clean-up was impeccable. I highly recommend ...

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Boonstra Heating & Air Conditioning | Complaints
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Yably ... Hamilton
Boonstra Heating and Air Conditioning - Reviews - 120 Nebo Road, Hamilton ...
Dec 8, 2022 Incompetent at best, unethical at worst. I have lost all trust and confidence in this company and will update on how well their No Loopholes ...

Boonstra Heating & Air Conditioning heating
Our Heating & Furnace Services
We have a 4.6 star rating on Google, and an 85% rating on HomeStars.
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We've got your back 24/7 with no extra charges for emergency repairs! When something happens, we know you need it fixed

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14 reviews of Boonstra Heating and Air Conditioning "Twice in the last 4 years something has gone wrong with our air conditioning/furnace.
(289) 348-1590 building
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Reddit comments
Anyone have a great HVAC company they would recommend for central air?
Jun 10, 2021 · 19 answers
I'm shopping around for central air. The first quote I got was from Boonstra, a fairly large company with their own installers. $4000 for the cheapest ...
Top answer · 9 votes
I will personally never use boonstra again. Sloppy workmanship, corners cut, incorrectly sized ... More
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Mar 8, 2023 In modern homes, Heating, Ventilation, and Air-Conditioning ... including but not limited to: Reliance, Enercare, Boonstra, and Aire Serv.

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L8V 1C3, Hamilton, ON - From your device
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Katie Prins
Local Guide·24 reviews·24 photos
just now
Services: Heating system installation, Install thermostat, Thermostat repair, Install AC, Thermostat installation
Critical: Professionalism, Quality, Responsiveness, Value
Do not go with this company if you think there's a possibility of an issue happening. Last year they installed my Furnace, Water Heater and AC incorrectly. Because of this my utilities bills were about $400 more then it should be. Unfortunately this company is all lip service and don't like replying back to you. Been dealing with their customer support since January and they apparently don't even have a paper trail so then its a continuous thing of starting at square one. Best to just save yourself the headache and go with someone who will do the job right and at the very least willing to step up and go the extra mile when they make a mistake. Also a lot of ghosting involved. Can go over a month without responding and even then I had to call and email multiple times for them to reply.

It should be noted they the people who came into my house to were very professional and kind but it's just the customer service team that are just unacceptably poor.

The pic I'm sending with this is from them after I sent an email to the new person who is "helping" me and after a week of no updates her email is no longer available....

Sorry if this doesn't flow right. Just tired of all of this and don't want others dealing with this too.

TLDR: Cannot not recommended this company. Their customer service is so terrible that it negates any quality people that may work there.

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