Empire Communities

73 Blackburn Drive Brantford ON N3T 6R9
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HomeStars  >  Builders in Vaughan  >  Empire Communities  >  Not a pleasant experience
Private User
Private User
Private User reviews Hamilton, ON

Not a pleasant experience

What can I say, this home has been a crazy experience. Let’s start by waiting over three years to move into it. On top of the three year wait the job was rushed, and the quality isn’t good. There have been many things wrong with the house. I obviously would expect a few but not over 100 items. To say the least I have tried to be understanding of the situation. What makes the entire process worse is that the employees are so rude and full of attitude. I actually can’t belive the amount of attitude you receive when trying to contact them about items that are broken, such as the front door doesn’t work due to the weather strip, the window doesn’t close, tiles are chipped, tile choices are the wrong colour. You have to be available for service Monday to Friday 8-4 as they will not work with your schedule. You book off work and lose out on money and no one shows up. The joys of building with this builder have been overwhelming. This will be my first new build and my last unfortunately.

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