Plumbers Direct

Plumbing
Toronto ON M6S 5A4
Write a Review
Write a Review


InstagramFacebook
HomeStars
Plumbing
Plumbers Direct
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Plumbers Direct

Average customer rating:
9.6 10 (160 reviews)

Sort by

Husein in Toronto
Husein in Toronto
0 reviews Toronto, ON
10/10

Excellent plumbing service

I called Plumbers Direct with a somewhat urgent plumbing matter; Joyce was extremely helpful and had a plumber come out within a couple of hours (maybe less) to check the issue out. . Prices are also reasonable compared to other companies I've used in the past. I highly recommend this company and will be using them in the future

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

Thank you Husein for your review and for sharing your experience. We are thankful to have a fantastic team to provide you with advise and service when you need it! We appreciate your continued support and recommendation to others. It's truly our pleasure to serve you and we appreciate your business. We look forward to providing service to you for many years to come!

AliciaW
AliciaW
0 reviews Toronto, ON
10/10

Multiple Jobs

Plumber's Direct are fast, efficient, reliable and have amazing customer service. Joyce is fabulous!! We have two business locations and they come in and take care of the job no matter how big or small. From kitchen pipes, disgusting toilet's to roots in pipes, they arrive ready to help!

I highly recommend Plumber's Direct!!

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you Alicia for your review and for sharing your experience. We are thankful to have a fantastic team to provide you with advise and service when you need it! We appreciate your continued support and recommendation to others. It is always a pleasure to assist you and consult with you regarding your small or big plumbing issues! We look forward to providing service to you for many years to come. Thank you for your business!
~ Joyce
Plumbers Direct

Private User
Private User
Private User reviews Toronto, ON
10/10

Fast and Reliable Plumbers & Repair Service

I highly recommend you call Plumbers Direct Inc. Whether you need an estimate or appliance installation or a much needed repair. Or you need a part to fix one of your appliances. They are the best at installing, repairing, trouble-shooting and problem solving.

Approximate cost of services:
$282.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write a review and share your experience. We appreciate your continued support and recommendation to others. We are grateful for the trust you have placed in Plumbers Direct, and our goal is to always provide the best services to valued customers like you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Condo Toilet installation

An amazing team at Plumbers Direct! After getting no help from another company, I called Plumbers Direct just based on Homestars and Google reviews. Joyce took my initial call. She was most helpful, kind and reassuring. Any problems related to water or water damage in a condo are anxiety inducing. I picked up a new toilet and the next day Tenzin and another worker came out and removed the old toilet and installed the new one. They were both professional, efficient, and knowledgeable. Tenzin and his team provided top notch service!

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you so much for your review to share your experience, and we are thankful to have a fantastic team! We appreciate your continued support and recommendation to others. It's truly our pleasure to serve you and we appreciate your business. We look forward to providing service to you for many years to come. Thank you for your business!

Olga T.
Olga T.
3 reviews Toronto, ON
10/10

Excellent service and FAST!

I called them over the weekend and they were out the next day. Sent me a quote within 30mins for the job and repaired all quick and easy. The fastest service i've ever had. Highly recommend.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Olga for your review to share your experience, and we are thankful to have a fantastic team! We appreciate your continued support and recommendation to others. It's truly our pleasure to serve you and we appreciate your business. We look forward to providing service to you for many years to come. Thank you for your business!

Melanie in Muskoka
Melanie in Muskoka
0 reviews Toronto, ON
10/10

Incredibly helpful representative from PLUMBERS DIRECT to fix our dishwasher virtually!

Our dishwasher wasn't working when we first moved into a brand new renovated apartment. When I first ran it there was no water coming through and I received an error that wouldn't let me restart it from there. Joyce from PLUMBERS DIRECT called right away to help me troubleshoot. She offered for me to send pictures over text to help me troubleshoot the issue. The fix required me to turn on the water valve under the sink and reset the breaker to clear the code. Both of these things helped correct the issue and the dishwasher ran from there! She was incredibly patient and helpful and didn't require waiting on a technician to come to our home and wait for it to be fixed. Since it was related to the dishwasher install, the dishwasher was $350 but consultation was free!

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you Melanie for your review and for sharing your experience. We are thankful to have a fantastic team to provide you with advise and service when you need it! We appreciate your continued support and recommendation to others. It was truly my pleasure to serve you and consult with you regarding your dishwasher issues and fixing it virtually! We look forward to providing service to you for many years to come. Thank you for your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Main drain

Completed the job thoroughly and checked to if I was satisfied. Showed me what equipment was used

Approximate cost of services:
$60,000.00
Was this review helpful?
Company Response

Thank you so much for your review! We really appreciate you taking the time out to share your experience and look forward to serving you for many years to come. Thank you for your business!

Gludwig in Toronto
Gludwig in Toronto
6 reviews Toronto, ON
10/10

Replaced ancient garden spigot: 100/100 once again

When I have a plumbing issue I never bother calling around for quotes, I just call Plumbers Direct and, once again, they've proven why. An ancient garden spigot was leaking but was attached by some weird plastic compression fitting from a bygone era, and I couldn't figure it out to save my life. Tenzin came by, offered great advice, replaced the old mess with a shiny, new quarter-turn valve in his usual impeccable way, at a great price, and it all happened start to finish within about 90 minutes of my calling them. What more do you want?

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Gary for your review and for sharing your experience. We are thankful to have a fantastic team to provide you with advise and service when you need it! We appreciate your continued support and recommendation to others. It's truly our pleasure to serve you and we appreciate your business. We look forward to providing service to you for many years to come. Thank you for your business! Peter

Private User
Private User
Private User reviews Mississauga, ON
10/10

Water Leak - Sink

Our kitchen sink was leaking beneath and we called PLUMBERS DIRECT and Peter arranged a technician to come out the same day. Tenzin was very knowledgable and made a diagnosis and repaired the pipes and fixed the leak. Very pleased with their professional service and would definitely recommend PLUMBERS DIRECT.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Thank you for your review and recommendation! Emergencies happen and our team at Plumbers Direct are ready to respond. We look forward to serving you for many years to come. Thank you for your business!

Private User
Private User
2 reviews Toronto, ON
10/10

Clogged Drain & Faucet

My bathtub drain was clogged and I had an issue with my kitchen faucet. I called Plumbers Direct and they handled my request promptly. Tenzin came the following day and communicated with me when he was arriving. My faucet needed to be replaced as it was damaged and the drain was cleared and it is now working well. I highly recommend Plumbers Direct for your plumbing services.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you so much for taking the time out to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team, and look forward to serving you for many years to come. We appreciate your business and referrals!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 Hour Emergency Service
• Same Day Service
• Servicing the Greater Toronto Area
• Customer Satisfaction Guaranteed
• Licensed & Insured

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Basement Flooding Protection Systems - Backwater Valves, Sump Pump & Battery Backup Systems, Frost Free Hose Bib
SERVICES
Sinks & Drains, Faucets, Toilet Repair/Replacement, Clogged Toilets, Sewage Backup & Restoration, Burst Pipes, Leaks, Drains, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, 24/7 Emergency Services, Water Main repairs & replacements, Water Mitigation & Restoration, Camera Inspections, Flood Protection Devices, Battery Backup Systems, Alarm Systems, Tree Root Removal
BRANDS
American Standard, Moen, Delta, Price Pfister, ToTo, Liberty, Mainline, Bradford White, Riobel, Rheem, Grohe
SPECIALITIES
Faucet & Toilet Repair, Drain Cleaning & Replacement, Leaking & Frozen Pipes, Sump Pumps & Flooding, Back Water Valve, Water Main Repairs, Sanitary Sewer Lines, Radiant floor heating, Environmentally friendly & Energy Saving products too!
WEBSITE
http://www.plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, E-Transfer, Cheque, Cash
LICENSES
P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year warranty on supplied & installed products
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.