I knew (hoped) I would have a positive experience with Plumbers Direct from my first messages exchanged with Joyce. She was informative and helpful, giving me information about replacing my broken equipment at no cost due to Moen's fantastic lifetime warranty. I had no idea and would have unknowingly paid for the part had I used a different plumbing co. The quote I was given was very competitive so I was glad to be able to hire Plumbers Direct.
Day of job went smoothly. Tenzin had to made an adjustment because the new part wasn't exactly the same as the old one but he dealt with it with a bit of extra work and a fair charge for the difference. The work (he also re-caulked the tub) was well done. I've not had to book a plumber up until now and I'm glad to know right away which company to call should I need one again. Thanks guys.
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- Company Response
Thank you so much for your review and taking the time to share your experience! We are grateful for the trust you have placed in Plumbers Direct and our team. We look forward to serving you for many years to come. Thank you!