my washing machine needed repair.
calling miele is worse than having a broken washing machine.
i did the request for service online and they did not even call me back after two days; i had to call them.
if you call them on the phone, they never answer.
you are on hold forever.
When they do answer, they book a repair appointment for weeks in the future. You are left without your appliance working for weeks.
once the service guy does come, take his name and number and call him directly to get the work done on the side. it will save you time and money and you will get it fixed same day.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?