Promises, promises but nothing done
Asked for a quote for a new tankless water heater. So they call me an book an appointment for 4PM today on a Saturday. So I waited from 3:45 in case they come earlier... but no... at 5:10 I called them and after 10 minutes waiting on the line I am told that no-one will come and most likely they will call me... guess what... it is 6:40 right now and no-one called...
I would give them 0 points if I could... this is not how business is done in Canada in 2023!
UPDATE: I was called around 8 PM by one of the company employees and discussed what happened. I will increase as promised to him my review with 1 star as I do know how valuable are these reviews but my time is valuable too especially on a Sat during the long weekend. I will not remove the review as this is the first experience with them and I cannot hide that.
- Approximate cost of services:
- $0.00