My wife and I were anxious when it came to picking the right moving company for our move. We had some delicate pieces of furniture, art, and items of great sentimental value to us, and we had heard horror stories from friends who hired shady companies and had an awful experience.
All of those concerns disappeared with Cargo Cabbie. Their estimate process was smooth and easy, and their Logistics Coordinator, Amanda, was always prompt, friendly, and professional when it came to our inquiries. She was always able to provide answers to our many questions, and helped us with details to obtain a special parking permit for their movers.
On the day of the move, the movers arrived on time and immediately got to work. They never slacked off or tried to "run out the clock" to over charge us. They packed everything with extreme care, were incredibly friendly and easy to get along with. Ryan, one of the movers, could be heard telling the other movers, "Unpack as you go guys, we want to save these guys some money". In fact, by the time Ryan and his crew were done, we were charged significant less than our original estimate. When was the last time you heard of a company trying to save you money?
The team went above and beyond during our move, and made it a stress free day. They even disassembled/reassembled some tricky pieces of furniture that we didn't think could be moved. At the end of the move, we did a walk around to check each item and ensure it was in good condition.
Out of all our items, there was only some minor damage to an older wooden Muskoka chair. However, the team were upfront and honest about it and took full responsibility. Head office reached out to me the next day and they have taken it for repair (for free, we had the protection plan just in case). Every other piece of furniture was in amazing shape, including a large canvas painting we had.
If you want piece of mind, this is the company to go with. They are honest, hard working, and professional. No hidden fees/costs, amazing care for your furniture and property (no damaged walls or scuffed floors). This company is an amazing example of everything a moving company should be.
Thank you Cargo Cabbie for making our moving day stress free!