Very disappointed with the responsiveness of Suren for this job, after the work proved to be defective.
After 2 jobs with Suren in the past, we hired them once again to stucco the new addition in our house. Aziz did a proficient job with the stucco but did a poor job with the windows caulking for which they charged us an extra $1000.
We're still waiting for Suren to answer our emails and calls to make sure they honour their 5-year warranty. Water is getting in our basement where they poorly caulked.
We're very disappointed because Aziz has been very responsible, friendly and honourable in the past but we won't be hiring them again and will not recommend to anyone a company that is in the habit of ghosting their customers when their work is challenged to be deficient.
- Company Response
First time were hearing about this. Well take care of it no problem