Electrical troubleshooting & light installation
Neil was prompt to reply to my inquiry for some troubleshooting for an electric panel giving off a suspicious smell when my dryer was running, some outlets that werent working and the replacement of a light fixture. He was up front about pricing and was able to come investigate the issue within a couple of business days. He was good about communicating his arrival time ahead of time, listened to the problems I was having and was quickly able to identify the issue with the electrical panel, all while making sure I understood the process. The breakers for my 30-year-old panel arent commercially available anymore but he had some refurbished breakers and was able to replace the problematic one. He also replaced my older light fixture. The entire experience was very positive; he was very friendly and competent, and Ive had no problems with my electrical since he fixed it. The cost was also quite reasonable. The next time I need an electrician, Neil at Nu Phase will be the person I call.
- Approximate cost of services:
- $250.00
- Company Response
Thank you for the review Jennifer. Jennifer was very proactive about the smell of her breaker that was burning. She had already turned it off as it seemed to be very suspicious. As I received her call, she had taken all the right steps to make sure this electrical issue did not turn into a dangerous problem. She had a space saver panel, which was originally installed about 30 years ago and was not in production anymore but due to the fact, I do a lot of panel replacements. I happen to have the part. The whole experience was very good for Jennifer and myself. Happy holidays.