Nu Phase Electric Ltd

Electricians
Richmond BC V7E
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Nu Phase Electric Ltd
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97%

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Reviews by rating (past 12 months)
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Best of 2019 winner 7 timesBest of 2019winner 7 times

Reviews for Nu Phase Electric Ltd

Average customer rating:
9.8 10 (256 reviews)

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Teresa from Vancouver
Teresa from Vancouver
1 review Vancouver, BC
10/10

Exceptional Service

Neil has been our go to electrician since 2015. He has done multiple jobs for us including copper pigtailing our aluminum switches/receptacles, moving switch placements, installing receptacles & bathroom fans to name just a few.
He is super friendly, personable, & polite. More importantly he is *extremely* knowledgeable. He has been more than willing to troubleshoot over the phone & talk me thru small issues that I could deal with on my own. He's willing to answer all my questions & then some!
We look forward to him returning soon to help with a few more jobs around our condo. He's worth every (reasonably priced) penny!!

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Company Response

Thank you for the review guys. Doing a complete home renovation while you're living in the house definitely is a tough task. Teresa is doing a great job and understands construction quite a bit. Hope to see you guys soon have a great summer

Adrian
Adrian
2 reviews New Westminster, BC
10/10

Ceiling fan install, outlet repair, and breaker repair

So happy that I found Neil’s company on Homestars. He was professional to work with and provided good communication via email and phone. He was able to provide timely service on a weekend.

He assessed the situation regarding our portable air conditioner and made the required repairs.

I would recommend Neil’s service to others and will remember NuPhase for any future electrical needs.

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Company Response

I appreciate the review Adrian. Through careful diagnosis I replaced the receptacle ,the breaker and installed a ceiling fan. Ceiling fans are an easy way to cool down your rooms in a heat spell. Enjoy your summer

nathan
nathan
1 review Richmond, BC
10/10

Eletrical troubleshooting

Excellent customer service and expertise. Was troubleshooting why a smart thermostat wouldn't work after installation. Neil was able to determine that the problem quickly and resolve the issue. Would highly recommend.

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Company Response

Thank you for the review Nathan. It was a quick service call as Identified the short-circuit right away. The heating system started instantly. And then we were on our way.

sergio
sergio
1 review Vancouver, BC
10/10

AFCI breaker tripped and won't reset

We had a problem with the AFCI breaker tripped in the middle of a long weekend. We tried to reset it with no luck. We contacted Neil and he answered really fast and told us how to do it properly. We did and worked. In less than 5 min our problem was solved.
Highly recommended! We will definitely call Nu Phase Electric for all our future electrical problems. 10/10

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Company Response

Thank for the review. Due to the busy schedule of the long weekends I tried to help oh my customers. A few seconds of an interactive call we fixed the electrical issue.Enjoy the long weekend

Private User
Private User
Private User reviews Vancouver, BC
8/10

Baseboard heater install

Respectful and easy to work with. Installed two baseboard heaters in older heritage home. Both are working perfectly now. Timely and professional with good communication throughout project. Would recommend to others.

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Company Response

Thank you for the review . In this instance this 3 floor house has forced air heating but the top floor was not getting enough heat . So I ran a dedicated 240 volt from bottom floor around exterior of house to top floor and connected 2 thermostats and 2 heaters . Happy holidays

Jenny in Burnaby
Jenny in Burnaby
6 reviews Richmond, BC
10/10

great service

This is the second time I've used Neil's services. He was able to accommodate my tenant's difficult schedule and did a great job updating the bathroom fan and outlets around the apartment. He responds quickly to phone calls and emails which is much appreciated. Highly recommended.

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Company Response

Thank you for the great review Jenny. Keeping up on maintenance for rentals which is very important. This helps avoid injuries to renters and lawsuits. Happy holidays

Chris in Vancouver
Chris in Vancouver
0 reviews Vancouver, BC
10/10

Excellent, Dependable and Honest Electrician

Neil has done a number of odd jobs for us over the past two years including installing light fixtures and bathroom fans. We continue to come back to him because he does great work and is very honest. We would highly recommend Neil for your next renovation.

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Company Response

Thank you for taking the time to write this review. Lighting,receptacles and bathroom Reno's are just a few of the jobs completed over the last couple of years. Hope you and you lovely family enjoy your new ding light. Happy holidays

Allen in Vancouver
Allen in Vancouver
1 review Vancouver, BC
10/10

Electrical troubleshooting, outlet install

After buying a new townhome we had a variety of small electrical issues – a fan that wouldn't shut off, a thermostat behaving badly, a noisy fan an outlet that didn't work, and so on. Neil came by and went through each issue. For most of the issues he was able to resolve the issue just with advice – in one case the problem was ducting and not the electric fan, in another place he pointed us to a timer switch we hadn't realized just needed to be reconfigured. There was one "real" problem that required work, which was a power outlet that wasn't functioning. After some fairly exhaustive research attempting to determine how the malfunctioning outlet was wired and why it wasn't working, we both agreed installing a new outlet nearby instead was reasonable. We scheduled a new appointment and Neil got the new outlet wired – works like a charm.

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Company Response

Congrats on the new house Alan. We definitely work through a variety of issues that were mostly uncommon. The very last one was very puzzling but we found an answer for that. Happy holidays

Tony
Tony
5 reviews Vancouver, BC
10/10

Home Renovation Electrical

Neil has been a great help in our major renovation project. From the outset he showed his professionalism and industry knowledge with a detailed walkthrough discussing what work needed to be done and what options were available. From that he put together a comprehensive quote highlighting the scope of work and associated costs. We decided to go ahead with Neil, he wasn't the highest quote or the lowest, but we felt confident he would produce quality results and be someone we could work well with.

And over the course of almost a year, this really proved to be true. Neil's a master electrician who we relied on to do work to code and to come up with good solutions whenever problems came up. We always felt that any additional changes we wanted or work that had to be done outside of the original quote was fairly handled.

We worked with many contractors and trades during this project - Neil was one of the best and someone we'd want to work with again. He's a big guy with a great sense of humour. Neil's hardworking, takes pride in his work, takes care of his tools, and is willing to share his knowledge and discuss options to help you make the right decisions. Your in good hands with Neil. Definitely recommend for electrical work.

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Company Response

Tony and Bonnie were the most kindest and polite customers I have met in a long time. The renovation was a big job with plenty of change orders . Everything worked out perfectly. Tony was very helpful and very easy to work with. Bonnie was very sweet and always providing beverages and treats. Enjoy your new home .

John Allan in Vancouver
John Allan in Vancouver
6 reviews Vancouver, BC

First Review

10/10

EV Charger Install

Neil did a great job running power to my garage and setting up my EV charger. To accomplish this we also had to update the panel in our basement. Neil was friendly and professional. The charger has been running for a few months now without any issues. I am happy with his work.

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Company Response

Thank you for the review . We installed a ev charger ,sub panel, lighting , receptacles and main panel. Everything workout out perfectly . Enjoy you new car and updated circuitry.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nu Phase Electric Ltd

Nu-Phase electric is providing full electrical service and repair throughout Vancouver. Our electricians are dedicated to providing exceptional electrical solutions to residential and commercial clients throughout the lower mainland. We specialize in the design, construction, installation, repair, renovation, new build, and maintenance of electrical services. Electrical Contractor.

Services: **NEW*** Temporary Service Rental (including installation)
Residential Services: - fixture Installation and maintenance
- tenant improvement
- construction contracting and renovating
- testing and trouble shooting
- electrical code upgrades and corrections
- panel/sub panel changes and upgrades
- additions, changes and moves
- Outlets and circuits
- Service Panel upgrades
- Data communication lines
- Breakers and fuses
- Specialty Receptacles
- Lighting Design and maintenance
- Hot tubs, spas, saunas
- Smoke Detectors
- Outdoor lighting
- Appliance Circuits
- transformers
- cabinet lighting

Commercial Services:

installation and maintenance
- property management
- construction contracting and renovating
- lighting design and maintenance
- system changes and upgrades
- Testing and troubleshooting
- panel/sub panel changes and upgrades
- additions, changes and moves
- tenant improvement
- data installation
- single and three phase installation and repairs
- transformers
- ballast/lamp receptacles
- specialty receptacles
- sign repair
- twist lock receptacles
- standby generator installations

CATEGORIES
Electricians, Lighting, and Electrical Vehicle Charging
SERVICES
**NEW*** Temporary Service Rental (including installation) Residential Services: - fixture Installation and maintenance - tenant improvement - construction contracting and renovating - testing and trouble shooting - electrical code upgrades and corrections - panel/sub panel changes and upgrades - additions, changes and moves - Outlets and circuits - Service Panel upgrades - Data communication lines - Breakers and fuses - Specialty Receptacles - Lighting Design and maintenance - Hot tubs, spas, saunas - Smoke Detectors - Outdoor lighting - Appliance Circuits - transformers - cabinet lighting Commercial Services: installation and maintenance - property management - construction contracting and renovating - lighting design and maintenance - system changes and upgrades - Testing and troubleshooting - panel/sub panel changes and upgrades - additions, changes and moves - tenant improvement - data installation - single and three phase installation and repairs - transformers - ballast/lamp receptacles - specialty receptacles - sign repair - twist lock receptacles - standby generator installations
SPECIALITIES
Electrical Contractor
WEBSITE
http://www.nuphaseelectric.com
PAYMENT METHOD
Journeyman Electrician FSR Class B Ticket (Contractor)
LICENSES
BC Safety Authority
LIABILITY INSURANCE
Yes
DIPLOMAS
Field Safety RepresentativeDiploma of Trades BCITCompleted a 4 year apprenticeship Diploma of
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small
BONDED
Yes
PROJECT RATE
Straight forward pricing (in writing)
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year on parts provided by Nu-Phase ElectricWritten Contract/Service agreement provided
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