Amazing Customer Support - Big thank you to Slavik & Sabrina
After a recent rain and wind event, I received a frantic call from my next door neighbor that my roof vent landed in her backyard. After I picked it up from her, I was a bit puzzled as to how this could have happened as I went with Gitano roofing 3 years ago to replace my roof.
I contacted their office and spoke with Sabrina, she was so patient and understanding of my concerns and said she would dispatch someone as my roof was still under warranty. Slavik came to inspect the roof, he is such a patient and attentive person as I expressed my concerns about the potential issue. He got on his ladder and inspected the roof - THANKFULLY I have metal roof vents which were in tact and found perfectly in place on the roof. Slavik was so kind to do an inspection of the entire roof while he was up there and shared with me photos of what he saw. After 3 years the roof looks amazing!
Without question, I would recommend Gitano roofing for the installation and as well their warranty on their work. Keep up the great job Team Gitano.
- Approximate cost of services:
- $1.00
- Company Response
Hi Sharry, thank you so much for sharing your experience with our warranty service. We are so happy to hear that your roof continues to look amazing and we are always just a call, text, or email away should you have any other issues or concerns. Enjoy the rest of the summer and thank you again for your business and feedback.
Gitano Roofing
416-833-2492
gitanoroofing.com
gitanoroofing@gmail.com