My senior mother (89 years old) got locked out of her condo and FC Locksmiths was called. My mother's door had a deadbolt and a lever-style handset (no lock). It was clear to me that the deadbolt was working, regardless the technician who arrived (I can't read his writing, looks like "Sasi") drilled out the deadbolt first, only to find that the lever style handset was the problem, so that had to be drilled out also, adding to the cost. These things happen. I wasn't happy with the handset they installed because it wasn't the same type my mom had, I notified the company and they have agreed to replace it with the type we had. My senior mother would never have been able to speak up on her behalf and would have continued to have challenges in opening her front door. Thank you FC & Diane.
- Approximate cost of services:
- Company Response
Thank you Muktha for the kind words! We appreciate your business!