An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
The presales support from Dave was exceptional, he responded in a timely manner and answered all my questions for a new water softener. I am recently separated and he was empathetic to my situation and went above and beyond in ensuring I had a solution that worked for me financially. Ron was the technician who handled the installation, he was friendly, efficient, and extremely helpful. He answered all my questions and just like Dave went above and beyond by helping remove the previous unit in place. Linda handled booking my appointment and was also very helpful, arranged to call when the technician was on route. She also did a follow up call to ensure installation went well and gave me the opportunity to ask any questions I may have. Overall experience was great!
There is nothing to improve! Would highly recommend WaterMart to friends and family.
- Approximate cost of services:
- $1,000.00
- Company Response
Many thanks, Pam for both your business and your kudos. I'm thrilled that you were happy with the staff and with the water softener. Please don't hesitate to give me a ring or drop me a line any time if you have questions about your system. Sincerely. Dave.