Mold remediation in basement kitchen
Ross went far beyond the two other "top rated" mold remediation companies I found on Homestars when he came to do the free initial inspection and estimate. He spent the better part of an hour not only using his moisture gun on the obviously affected area, but also testing humidity levels in various areas of the house and inspecting other walls, floors, and ceilings to trace back the source of the moisture that had caused the mold.
He ensured that his remediation estimate (and eventual 1-day job) would provide appropriate access to the source of the water leak (which was a drain pipe inside a wall) so that the plumber could easily access and repair the leak.
Ross even cut small panels of drywall out of the affected area (with our permission) while doing his initial estimate to verify the source of the leak and provide the plumber with early access to stop the leak.
Beyond that, he and his colleague were very friendly, very personable, and took their time without working slowly. They even offered to bring us lunch when they made a Subway run for themselves.
This was the most positive, pleasant resolution we could have dreamed of for an extremely unpleasant, frustrating situation.
- Approximate cost of services:
- $1,700.00
- What could this company do to improve their services?
- provide a formal written quote detailing job (so that it's easier to compare with other quotes)
- Any advice to offer fellow homeowners facing a similar project?
- Get 3 quotes minimum. Pricing for equivalent service varies significantly. And if the inspector doesn't know what the source of the water leak is, they likely won't be able to give you as accurate of an estimate of the full extent of the damage (and required remediation).
- Company Response
Thanks Nolin, it was a pleasure working for your family, you should have taken me up on the lunch, it was pretty good....Cheers...Ross