First off, I’m not one to post reviews and I don’t know John nor have I heard of JMT Roofing before this. Normally I would get several quotes but after 5 minutes on the phone with John, it felt like I was talking to an old friend that I could totally trust to do a great job and not let me down.
Late Sunday evening a couple of weeks back I found out that our roof was missing tiles in several places, to the point of exposed bare wood; a raccoon had tried to get in.
My wife was on my case to get someone there ASAP because the forecast was for heavy rain the next two days. After looking at the reviews on this site, I called the top three ranked companies. John was the only one that responded that day and came over early evening after my wife got home; I was still at the office. John covered up the bare patches on the roof for us while he was preparing the estimate.
I gave the go ahead for the roof and gutters right on the spot and have had no regrets since. John arranged for a crew to start Wednesday morning and they showed up first thing at 7:30 am. John and his crew exemplified competence and professionalism at every stage; from stripping the roof to the final clean up. John has instilled an old school set of values within his crew and it shows in the workmanship and the care they take with a job done well. This differentiates JMT from the other companies.
It was a truly pleasant and stress free experience dealing with John and his crew at JMT.
Kudos to John and his crew.
And by the way, the two other roofing companies I called Monday morning for a quote called me back on Wednesday, it kind of makes you wonder what value they place on customer service.
- Approximate cost of services:
- $8,600.00