Vinylbilt Windows and Doors

Purchased windows 14 years ago and one seal failed in the past year and found out new owners of the company would not honor the "Lifetime Warranty" of previous owners. That being said, the replacement performed at my expense was done quickly and professionally.

We've had 2 large Vinylbilt slider windows for a few years now & couldn't be happier with the quality & ease of opening & cleaning. The camlocks became loose & unusable suddenly. I emailed Vinylbilt enclosing photos of the parts.Replacement locks were quickly sent to me at no charge.Rebecca is who I dealt with & she is a real gem. Thankyou!

I have 5 Vinylbilt windows in my house in Mississauga .. The windows look great and are well insulated .. I needed to replace a couple of window locks .. I wrote the company requesting replacement locks.. they responded quickly to my by sending me replacement locks within a week of my request .. I highly recommend this window company .. Harold Isenberg Mississauga, Ont.

Vinylbilt supplied the windows in my custom built home nearly a decade ago. I had an issue with my glass and I called customer service not thinking I was going to get very far. Not only was customer service extremely responsive and quick to turn around my replacement glass, they made me feel like My issue was important. I had to pay for the labour to install which was reasonable. Overall I am extremely happy with my warranty experience.

Great company. Helped me out with repairing the mechanism on my single hung window & providing me with a screen replacement. Repair tech was on time & did a great job in a timely matter. I would definitely recommend this company if you are looking for windows.

My window provider sold the business to another window company who gave me the run-around for t 1 year and did not want to pay for or take care of replacing my window. The windows were supplied by Vinylbilt, so I decided to call their service department directly. I was not pushed over and they were sympathetic with my situation. They were also very co-operative. Even though i had to pay for to replace the glass in my window, they were expedited the service and within a short time, they replace it. I am very pleased with the service and professionalism provided by Vinybilt. Thank you

We had our home windows all replace with VinylBilt windows. After many years, one window showed signs of the multi-pane seal leaking. After one phone call to the company, and an email with the picture of the window, they warranty replaced the windows with no problem or issue. The service technician that they sent was very professional and did a great job. Thanks!

They tried to repair windows that weren’t made by them. Repairman was knowledgeable and the “quick fix” is good. Unfortunately there is a design flaw with the windows.

Had all windows replaced many years back. a couple of years after, one big rainstorm, entire water seeped over into mainfloor; when i opened, the installed did not seat window and seal was not done. Another year past; rollers in another windows broken. Bay windows - i had issues year upon year - they would come just do a patch work and go; same story would repeat in a few years. finally this year, entire latches broke and nothing to screw in to; windows are fogged over. I contacted them; no reply received. Called their dealer and nothing heard back for 3 days and finally called them - have sent email with photos.

If this does not work out; BBB complaint will be filed. It is not right. If you cannot stand up.
Look for a better company is my suggestion.

hello
as an installer, I recommend this product, i've worked with this supplier for many years. great product and very durable and efficient for our northern winters
great way to go with this company