Master Drain & Water Works

Drain Services
Mississauga ON L4Y 3G8
Write a Review
Write a Review
Website
HomeStars
Drain Services
Master Drain & Water Works
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Master Drain & Water Works

Average customer rating:
10 10 (355 reviews)

Sort by

David in Leaside
David in Leaside
10 reviews Toronto, ON
10/10

Really want to deal with these people!

Experiencing a sewer back up, Vitaliy sent a repairman out within 90 minutes. He promptly cleared the sewer pipe. Diagnostics revealed roots had clogged the sewer drain. We scheduled work to remove the blockage and install a valve to prevent future sewer back-up. This was professionally and carefully done. Vitaliy did all the paperwork for us to receive the $1200 City of Toronto rebate.
Around this same time we discovered water dripping into the basement from a previously faulty installation of a new kitchen. Within a day a plumber came and worked under very cramped conditions to repair it, saving us having to cut a hole in the adjacent bathroom to repair it. All work is reasonable priced and the level of expertise and professionalism is unmatched.
Finally, because traps in older sewer lines outside the house are a constant risk for future problems, we have contracted him to remove the trap and replace with new pipe. We were so lucky to contract with Master Drain and Water Works and recommend them to you without reservation.

Was this review helpful?
Christine
Christine
2 reviews Toronto, ON
10/10

Clay Pipe Replacement

We had an old clay pipe replaced by Walter and are very pleased with the results. We were reluctant to do the work because of concerns about damaging landscaping and the front garden but they were surgical and very precise. They kept the worksite clean, executed meticulously and finished early. Fees were competitive. Would highly recommend and use them again.

Was this review helpful?
Karen McDonald from Toronto
Karen McDonald from Toronto
3 reviews Toronto, ON
10/10

Drain replacement and lowering and water pipe replacement

We cannot speak highly enough of our experience with Vitaliy and his team at Master Drain & Water Works. We are preparing for the lowering and underpinning of our basement in downtown Toronto and were referred to Master Drain & Water Works by New Depths Underpinning Inc. to investigate the depth we could achieve with our existing drains. Vitaliy first attempted to do a drain video camera inspection, but wasn’t able to get too far because of an old clay trap that was still in place under our front porch. Vitaliy explained the risks associated with this old plumbing and suggested we replace the trap and main drain pipe (which was also clay) while the drain was being lowered. Vitaliy helped us to understand his professional opinion, but we did not at all feel pressured. Walter and Walter handled the job, which involved working 3+ days outside over what has been the coldest week of the season. Once in the ground, the Walter’s realized our water pipe was lead and leaking. They replaced that too and Vitaliy provided us with clear instruction about the City’s Priority Lead Water Service Replacement Program, which was super helpful. The Walter’s were hardworking, friendly, tidy, on time, and kept us up to speed about the project’s progress. Vitaliy also kept in close contact – discussing where things were at and how to proceed. This basement renovation is a huge undertaking and we’re so grateful to have engaged such transparent, component, and reasonable professionals.

Was this review helpful?
Anila D in Toronto
Anila D in Toronto
4 reviews Toronto, ON
10/10

Professional Service and Great Value

We had Vitaliy and his team replace our pipes and also install a backwater valve in our basement. His team is very knowledgeable and professional and the price can't be beat. He was also very helpful when we needed some help in respect to a toilet replacement. He spent his time helping us and we couldn't be happier with him. If you're looking for a decent, trust worthy and hard working plumber, Vitaliy is your guy.

Was this review helpful?
robsim
robsim
2 reviews Toronto, ON
10/10

Lowering of sewer pipe and replacement/relocation of water main

Great service. I've used Vitaliy twice in the past month to do some work to coincide with basement lowering and underpinning. Crews were polite, on time, and very efficient. Vitaliy explained both processes very clearly in advance and the work was exactly as described. Overall excellent experience.

Was this review helpful?
Paul from Woodbridge
Paul from Woodbridge
0 reviews Mississauga, ON
10/10

Unblock drain

I’ve been using Vitaliy for several years and the work is exceptional every time for an affordable and fair price. Workers are very polite, careful and clean. I Highly recommend their service.

Was this review helpful?
Michael C.
Michael C.
2 reviews Toronto, ON
10/10

Replace main water stack

Vitaliy and his crew replaced the lower portion of my cast iron water stack. They completed the work within 24 hours of initial consultation. They were polite, efficient and cleaned up well after the work was done. I would highly recommend them for any plumbing needs.

Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Backed up drain

We had a drain blockage causing sewer water to back up into our basement shower drain. Vitality sent someone over right away and solved the problem quickly and professionally. I’ll be a repeat customer.

Was this review helpful?
Bourne Builders from Toronto
Bourne Builders from Toronto
1 review Toronto, ON
10/10

Water service upgrade and drain install

Vitaliy and his team did a great job upgrading our water supply to 3/4" and installing a new floor drain for an upcoming reno. They were on time, quick and left the space very clean, given how dusty this work is. I am a contractor and have worked with many plumbers and drain specialists...would highly recommend Master Drain.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Drain & Water Works

DRAIN...WATER...PLUMBING...WATERPROOFING

***** SERVICES *****
- DRAIN EMERGENCY'S !!! ,
- BLOCKED DRAIN !!!
- PREVENT BASEMENT FLOODING !!!
- BACK WATER VALVE INSTALLATION
- DRAIN BACKUP PREVENTERS INSTALLATION
- DRAIN BACKFLOOW PREVENTERS
- DRAIN BACKFLOW VALVES
- LEAD WATER PIPE REPLACEMENT !!!
- LOW WATER PRESSURE?
- LEAD WATER PIPE REMOVAL !!!
- INCREASING WATER PRESSURE,
- DRAIN SNAKING / CLEANING,
- DRAIN ROOTER,
- DRAIN VIDEO CAMERA INSPECTION,
- EMERGENCY DRAIN/SEWER - UNCLOGGING/SNAKING ,
- DRAIN / SEWER - UNDERGROUND - “HOUSE INSPECTIONS”
- TREE ROOTS REMOVAL FROM DRAIN PIPE,
- PLUGGED DRAINS,
- EMERGENCY DRAIN SERVICE / REPAIR ,
- DIGGING DRAINS INSIDE BASEMENTS,
- EXCAVATING SEWER OUTSIDE,
- DRAIN PIPE REPAIRS ,
- NEW DRAIN PIPES INSTALLATION ,
- DRAIN / SEWER PREVENTIVE MAINTENANCE ,
- FLOOR DRAIN INSTALLATION,
- UNDERGROUND DRAIN/SEVER ACCESS POINT
- INSTALLATION For Drain Video Inspections,
- SUMP PUMPS & SUMP PUMP PITS INSTALLATION ,
- BATTERY BACKUP SUMP PUMPS SYSTEMS
- SEWAGE EJECTOR INSTALLATION ,
- BASEMENT WALLS WATER PROOFING ,
- DRAIN PIPE REPLACEMENT ,
- DRAIN/SEWER CLEANING ,
- FRENCH DRAIN INSTALLATION.

Address: 3 Six Point Rd, Unit 2, Etobicoke, ON, M8Z 2W7
tel: 416-910-3599
email: service@masterdrain.ca
web: masterdrain.ca

Lear more about Dran Services at our blog
http://masterdrain.ca/drain-blog/

Recent Articles:
What is a catch basin?
http://masterdrain.ca/what-is-a-catch-basin/
A catch basin is a variety of trap that prevents [...]

When your Cup Runneth Over: Part 2
http://masterdrain.ca/when-your-cup-runneth-over-part-2/
Most toilet problems are fixable with relatively little expense skill [...]

Shining a Light in the Dark: Pipe Inspection Cameras
http://masterdrain.ca/shining-a-light-in-the-dark-pipe-inspection-cameras/
Sewers and pipes eventually need cleaning or repair and inspection [...]

Drain Pipe Digging
http://masterdrain.ca/drain-pipe-digging/
A French drain is typically piped with rigid PVC plastic [...]

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
SERVICES
At Master Drain & Water Works we specialize in residential and commercial drain work, plumbing services and low water pressure problems, and repere drains problem caused by tree roots.
SPECIALITIES
DRAIN EMERGENCY'S !!!, *****LOW WATER PRESSURE PROBLEMS ???***** LEAD WATER PIPE REPLACEMENT Lead Water Pipe Removal Drain Snaking/Cleaning, Drain Video Camera Inspection, Drain/Sewer Underground Inspection, Tree roots removal from drain pipe, Plugged Drains, Emergency Drain Service/Repair, Digging Drain Inside Basement, Excavating Sewer Outside, Drain Pipe Repairs, New Drain Pipes Installation, Drain/Sewer Preventive Maintenance, Floor Drain Installation, Drain/Sewer Cleaning, Drain Pipe Replacement, French Drain Installation,
WEBSITE
http://masterdrain.ca/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
cheques,cash,credit cards cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.