After meeting half a dozen companies to help us with out basement dig-out we chose True North. Daniel was approachable, calm, professional and took the time to run us through everything we were about to go through. Our dig-out had the extra complexity of a heated floor so understanding everything that was happening was important to us. He was alway willing to answer any and all questions and address any concerns. During the work his team were hard-working, friendly and totally professional, keeping us informed and adapting to surprises while filling us in along the way. They were also very funny (!), which helped to lighten the stress. Daniel was also very helpful with things that weren't;t in our contract. For example, he helped us arrange for architectural drawings and facilitated the permit process when we were unsure how to go about it all. And the work was impeccable. We now have a spacious basement with much more height than expected.
- Company Response
Hi Robert. Thanks for taking the time to write this excellent review. I was happy to help with the extra permits required for the HVAC. Thank you for choosing us and good luck with the rest of the renovation.