Unfortunately, there are no negative stars to rate this business. The technician has a script to diagnose what's "wrong" with your appliance. We called them to fix a microwave because the breaker was tripping. The technician unscrewed the microwave's front cap and immediately said the problem was the board, just by looking at it. To fix it will cost $425. When I told the technician that it is better to buy a new one, the technician (Connor) said that changing the switches for $290 + taxes will solve the problem.
We trusted the technician, but the appliance stopped working two days later. We called the company and booked an appointment on warranty, and after changing the dates/ hours 3 times on their side, they booked a revision appointment between 1:00 -3:00 p.m.
The technician showed up at 12:35 p.m., saying they can show up at any time. Totally unprofessional and rude. The problem continues unsolved.
To all who can read this, please avoid using the services.
- Approximate cost of services:
- $325.00