Aspect Roofing

Aspect Roofing did our entire roof in 2014. The shingles came with a 20 year guarantee. This past weekend, as many of you know, we had a horrible storm. We called Aspect, they sent someone to assess the damage a day later, and today, there is someone here to repair the roof. When we first hired them, a proper quote, in writing, was provided when they told us it would be. I highly recommend them.

The provider was contracted to replace our roof after hail damage. We had issues with them from the beginning. These include:
- Accusing us of intention to commit insurance fraud (2 separate occasions)
- Ordering the wrong color shingles
- Not checking that the insurance had paid for the proper amount, which resulted in them having to submit supplements for additional shingles and work was delayed another day (I suppose they would have to pay out of their pocket to do an estimate to be accurate and were trying to save money there)
- Total duration for the roof replacement FOUR DAYS!
- Disconnecting existing attic fans, claiming they've upgraded fans (which they haven't, we took pictures as proof), and NEVER connecting the new ones.
- Sending an unprofessional (one of the roofers?) to fix detached pool tiles (someone that was on his phone the entire time he was doing the work.
- Mortar cracked during the next three weeks, it's been over 6 weeks, we're still waiting for someone to come out and fix his unprofessional, poor workmanship.
- Quoting a higher price to the insurance for the AC, than my AC guy quoted them (without notifying us for any valid reason to do so)
- Without our written approval, positioned themselves with our insurance company as the general contractor and claimed all rights to control the monies associated with this claim
The BIGGEST ISSUE, however, that we've had with them, has been TAKING MONEY FOR WORK THAT THEY DID NOT COMPLETE!!! They requested for the entire depreciation check to be made out the Aspect roofing, for their financial statements and that they would refund us the money designated by the insurance for power washing and staining the fence. It's been over 6 weeks, and we still have not gotten any refund. Essentially, THEY HAVE KEPT MONEY FOR WORK THEY HAVE NOT COMPLETED AND REFUSE TO REFUND IT BACK!!!
We are writing this review with hopes of preventing anyone else from getting into their trap and possibly getting our well deserved refund.

Barry from Aspect Roofing was recommended by a neighbour. Barry was very professional and his crew did a great job on replacing the roof. They were very careful with preparing the area around the house (using plywood to protect the house and moving our patio furniture away from the structure). They did a good job of cleaning up the property as well. The roof looks great, and as another poster said, our roof looks much better than some of the others recently done by other roofing contractors.

There was some minor damage (tar on side of brick) which Barry promptly resolved and some very minor damage to our shed due to something falling on it, but Barry made it right. These things happen and Barry took the right steps to make us happy. So no major complaints there. Other than those minor issues, I would highly rate and recommend Aspect Roofing.

This winter my wife and i bought and renovated a century home. The 20 year old asphalt shingle roof was in very poor shape do to improper attic venting. With the snow melting and the rainy season coming we were in a hurry to get our roof redone as soon as possible. Barry from Aspect was the first to come out to provide a quote and came in with one of the best prices and fastest time frames to get the job done. Barry was able to start the job before some others were even able to come out and give a quote! On the day of the roof being done I was surprised that it had been contracted out to another company, Fabrizi roofing but after talking to the guys was confident that the work would be done properly. Barry came to the job site to check on the work after they were done and noticed a valley was not done properly. He called me and advised me of the problem and the next day a guy was out and replaced that section of the roof. The cleanup was good considering there was still snow on the ground and all in all I was very pleased with the work done and customer service provided. Barry is very knowledgeable and I would highly recommend Aspect roofing!

Del the company rep came and covered all landscaping before starting. They spent 1 day doing the job, and did an excellent job. I would recommend the company. The roof looked so much better than others recently done in the neighborhood. They did a good job of clean up after the job was done, and their staff were very professional.