Not going to get into the outrageous pricing or the long contract OR the lien that they placed on my house. Woke up yesterday morning, had no heat. Called after hours "support", at 8:18 am, they said that they would call me back in a few minutes. 45 minutes later I called back, again, they will call me back in a few minutes. It's now 28 hours later and they still haven't called me back. No other company will service their equipment, and from them - no service, no fix, no care whatsoever.
Initiating a BBB compliant, and considering a lawsuit
Stay away from this company, far, far away.
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